Below are answers to common questions from customers of Shenzhen Cammica Technology Co., Ltd. We hope this information is helpful. If you have additional questions, please feel free to contact us at any time!

I. Product-Related Questions

1.     What are the main products of Cammica Technology?
Cammica Technology’s flagship products include:

o   HIFI High-Fidelity Audio Series: Ideal for music enthusiasts, offering detailed sound reproduction.

o   Home Theater Audio Series: Designed for home theaters, delivering an immersive audiovisual experience.

2.     How do I choose the right audio system for me?
When selecting an audio system, consider the following factors:

o   Usage Scenario: Music appreciation, movie watching, or gaming.

o   Room Size: Bookshelf speakers are suitable for small rooms, while floor-standing speakers or multi-channel systems are better for larger rooms.

o   Budget: Choose entry-level, mid-range, or high-end products based on your budget.

3.     Do Cammica Technology’s audio systems support wireless connectivity?
Some products support Bluetooth or Wi-Fi wireless connectivity. For specific features, please refer to the product manual or contact customer service.

II. Installation and Usage Questions

1.     Is the installation of the audio system complicated?
Our products are designed to be simple, with clear installation steps. You can install them yourself using the manual or seek assistance from our technical support team.

2.     How do I calibrate the audio system for optimal performance?

o   Use the automatic calibration function of the amplifier or AV receiver for sound field calibration.

o   Manually adjust speaker positions, volume, and frequency response to ensure balanced sound.

3.     What should I do if the audio system has noise or no sound?

o   Check if the cable connections are secure.

o   Ensure the device is powered on.

o   Restart the device or restore factory settings.

o   If the issue persists, contact after-sales service.

III. After-Sales Service Questions

1.     What is the product warranty period?
Cammica Technology products come with a one-year warranty. For specific terms, please refer to the warranty card or the official website.

2.     How do I apply for after-sales service?

o   Send an email to info@cammica.com, describing the issue and attaching proof of purchase.

o   Submit an after-sales service request on the official website.

3.     What does after-sales service include?

o   Product repair or replacement.

o   Technical consultation and usage guidance.

o   Remote or on-site technical support (depending on the situation).

IV. Bulk Purchasing and Partnership Questions

1.     Are there discounts for bulk purchases?
Yes, bulk purchase customers enjoy tiered pricing discounts. For specific policies, please contact the sales team.

2.     How can I become a distributor for Cammica Technology?

o   Submit a partnership application and provide relevant qualification documents.

o   After approval, sign a distribution agreement and pay the relevant fees.

o   Receive product training and market support to officially start sales operations.

3.     Do you support product customization?
Yes, we offer OEM and ODM services, supporting customization of product appearance, functionality, and branding.

V. Other Questions

1.     Does Cammica Technology have physical stores?
We currently focus on online sales.

2.     How can I get the latest product information?

o   Follow our official website and social media platforms.

If your question is not listed above, please feel free to contact us. Cammica Technology is committed to providing you with the best service!